Last Updated: November 21, 2025
Effective Date: November 21, 2025
Perch Platform ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our services, you agree to the collection and use of information in accordance with this policy.
The data controller responsible for your personal data is:
Perch Platform
Email:
support@perchplatform.com
We collect and process the following personal data:
We do NOT collect:
We process your personal data under the following legal bases as defined in GDPR Article 6:
a) Contractual Necessity (Article 6(1)(b)): Processing is necessary to provide our services and fulfill our contractual obligations to you.
b) Legitimate Interests (Article 6(1)(f)): Processing is necessary for our legitimate interests in maintaining business records and preventing fraud.
c) Legal Obligation (Article 6(1)(c)): Processing may be necessary to comply with legal obligations, including accounting and tax requirements.
We use your personal data for the following purposes:
We do not sell, rent, or trade your personal information. We only share your data with the following third parties:
We use Stripe to process payments. When you make a payment, Stripe collects and processes your payment information in accordance with their privacy policy. Stripe is a PCI-DSS compliant payment processor.
Learn more: Stripe Privacy Policy
We may also disclose your information if required by law, court order, or governmental authority.
All personal data is stored exclusively within the European Union in GDPR-compliant data centers. Your data never leaves EU jurisdiction.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
We retain your personal data as follows:
Active Accounts: Your personal data is retained for as long as your account remains active.
Deactivated Accounts: When you delete your account, it becomes "deactivated." We retain your name and email address indefinitely for the following reasons:
This retention is based on our legitimate interests (GDPR Article 6(1)(f)) and legal obligations (GDPR Article 6(1)(c)).
Under the GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You have the right to request correction of inaccurate or incomplete personal data.
You may request deletion of your account, which will result in deactivation. However, as stated in Section 8, we retain your name and email address for legitimate business and legal reasons. In limited circumstances where these grounds do not apply, you may request complete erasure.
You have the right to request restriction of processing under certain conditions.
You have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests.
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at support@perchplatform.com . We will respond to your request within 30 days.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
We do not transfer your personal data outside the European Economic Area (EEA). All data processing and storage occurs within EU jurisdiction, ensuring full GDPR protection.
We do not use cookies or any tracking technologies on our website or services. We do not collect analytics, track user behavior, or use any third-party tracking scripts.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@perchplatform.com
We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.
In short: We take your privacy seriously. We only collect your name and email address, store your data exclusively in the EU, don't use cookies or tracking, and comply fully with GDPR. You have full rights over your data, and we're always here to help at support@perchplatform.com .